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_Email Queue - Email Campaign Manager

Overview

Opening the Email Queue window from the top menu in your Email Campaign Manager will open this window:

Email Campaign Manager Email Queue

This is a list of all the queued email batches, as well as any that are building or have stopped. 

You have a few options to manage this queue. The simple one is to observe the status of the batches using the "Status" column. If any have stopped, you may want to have a look at it.

To inspect a queue in more detail, simply double click the row to open the following window:

Email Campaign Manager Stats

The different tabs here give you a number of options to view the finer details of an e-mail batch, to esure it's going the way as intended.

  • Stats - Gives you an overview of how many emails out of your batch fit the categories of successful/failed, as well as delivered/read/bounced.
  • Recipients - Shows a list of all recipients, taken from a subtable of recipients from the "To:" field when first setting up the email batch.
  • Delivered/Read/Bounced/Failed - instead of being a count, each of these tabs show the individual emails in a list that delivered/read/bounced/failed.

To initiate an action, right click the row for the following menu:

Email Manager New Bug or Feature

Batches that have not been sent et can be activated with the top two options: Send Live and Send Dry. Be careful when selecting Send Live as that sends out real emails to your recipients list! Do a test run with Send Dry to make sure your settings are in order.

A batch that is in the process of sending can be cut off with the Stop Batch! button. Meanwhile, a batch that has been stopped can attempt a force start by selecting Resume - alternatively, double click the sphere icon on the right column of the row.

At any time you can take a batch off the Email Campaign by selecting Remove From Queue.